Return policy

As a market research website, our return policy is important to ensure that our customers are satisfied with our purchases and can have confidence in the quality of our products and services.

Scope

This return policy applies to all digital products purchased on our website, including downloadable reports, eBooks, and other electronic files.

Returns

We do not provide refunds for our digital items unless there is a technical problem with the file or a manufacturing flaw because they cannot be physically returned. If you think you received a digital product that is flawed or damaged, please get in touch with us within 72 hours after the purchase date to seek a return.

Refunds

If your return request for a digital product is approved, we will issue a refund to the original payment method used for the purchase. The refund amount will be the purchase price of the digital product less any applicable fees or charges.

Exceptions

As mentioned above, we do not offer returns for digital products unless there is a technical issue with the file or a defect in the product.

Changes to Return Policy

Please review our return policy frequently, as we do reserve the right to modify it at any point in time. Your continued use of our website after any changes to this return policy constitutes your acceptance of the modified return policy.

Contact Us

If you have any questions or concerns about our return policy for digital products or your return request, kindly reach out to us at sales@skygazemarketresearch.com